Comfort Inn Monticello - Charlottesville, Virginia

Felicia Knighting

Newly renovated, very clean in the lobby and rooms. Polite, courteous staff. Quick to help with anything you may need.
Breakfast was good, The beds were so comfy, After a long drive it was just what the doctor ordered, and the hot tub was awesome. Will be coming back, and highly recommend.
Convenient location right off the interstate, can't beat the prices either.

Michael Smith

Outstanding stay!
Good breakfast.
Pleasant staff.

This is really a nice place to stay, I'll be back next time I'm passing through.

Lil squirrely getting in from the main road but all good.

Shane Henderson

Asked for 12:00 checkout And was granted which I was very thankful. But as soon as 9:20 hits in the morning people knocking on the door and trying to enter terrible experience.

Emily Crum

The staff were lovely, Paula especially. Our room was clean and I liked the way the bathroom was set up. The jacuzzi was tricky to figure out how to work, but there was plenty of hot water and the jets all worked. Breakfast was good, a fairly small selection of food, but it was what we needed. Proximity to Monticello was great and the price was reasonable!

Jeff Harpe

Road construction under way can hardly get into motel due to the work and all of the workers staying here, was woken up at 615 each morning by those guys going to breakfast laughing joking and yelling in hallway think of high school field trip noise, don't expect any breakfast for a while after they are done because everything is picked clean. Staff was polite and helpful. Rooms clean, but had to ask for towels on second day no housekeeping or towels brought.

Gregg Montgomery

Unfortunately we had a poor experience at this venue. First they are working on the road there and it was difficult to get in. We ended up getting back on the wrong road and had to turn around. The front desk clerk gave me a price and it was much higher than the rate we found In-N-Out phone. She said that we would have to get that price online, When we came back in the price that they told us was still more than $5 more, I called Customer Service and spoke to 3 different people. The last was one in El Salvador? I spent almost an hour on the phone and he gave me 1000 points. Not happy still .
After getting in bed my wife noticed something on the wall. I picked it up and flushed it down the toilet
I assume it was a Stink Bug, In the morning went down for breakfast about 6:45 and there were no eggs remaining since the guys who worked construction nearby had finished them all. There was no waffle mix either. When I went back with my wife after 8:00 AM They had eggs and waffle mix, They can’t expect the Front Desk Clerk to do two jobs at once. In the morning my wife took a shower and the tub water didn’t drain down. This was less than a pleasant stay. Choose wisely next time. See two photos

Kedar Kulkarni

All they had to do was not screw up for 1 night - that was how long our stay was. We got here nice and early around check in time. First thing we saw was the giant line up at register. People had been waiting hours. Assigned the wrong room. Their key machine was not working - which I have never experienced anywhere. Rooms which were booked far in advance were not even ready because they were understaffed. The bathroom fixtures were literally falling apart. We left after finally checking in after almost an hour of waiting. Icing on the cake was the front desk person desperate for her shift to be over - completely unprofessional but I completely understand in that situation. She was doing her best. The problem is always with upper management. After coming back from dinner late at night our room/keys were still not ready.

Abi M

This was an excellent hotel. The rooms were clean, the bed was comfortable, and the a.c. worked well. The staff were also quite friendly and helpful. ||||My only complaint was that I wish I'd been told how far my room was from the lobby before I hauled my bags all the way there - it's a huge hotel.