Inn At Monticello - Monticello, New York

Cee Kaye

Look- anyone looking to book a stay at a fancy, luxurious hotel is simply not going to book here so it is unfair to rate it with the assumption it will be anything close to that. It is not in the greatest area, it is not overly clean and the rooms aren’t anything to rave about. We booked our stay because we needed a place to sleep for the night. This was perfect. The beds were actually very comfortable. Our expectation was low and the price was great. It served the exact purpose we needed it for. So thank you to the staff. Be fair with your reviews folks.

Daniella Londono

I never even stayed here. I booked it, and immediately cancelled and the policy stated that the location would handle the refund 24 hours prior. I cancelled it an hour after booking, and they have yet to give me my refund. I’ve been waiting for more than a year. I emailed, called and still waiting.

Cxaltipa Xaltipa

Absolutely disgusting! The air conditioner was broke and it was 90 degrees outside. Couldn't sleep. Room was filthy. A lot of sketchy people hanging out around the building. Never again! I do not recommend!!

John Doe

Place felt like a homeless shelter. Kids didn't feel safe. Place was filthy. Was afraid to use the bathroom or even take our shoes off. We didn't dare sleep under the sheets because they were stains and hair all over the bed. Slept on top of the sheets because we were more afraid of what the bed would look like. Was the most uncomfortable 10 hours we've had in any place.

The place was filthy and we had already been given a different room because the first room smelled like pot and had large stains all over the sheets. If we had a choice, we would have slept in our car instead.

AprilStarcher HodieStarchersWife

The rooms don't actually rate a star... Holes in walls, red jacuzzi that was painted white has no plug for the drain, mattress is soft but the frame is broken, no trash can, front of the AC is busted out, bathtub looks like its had the enamel stripped out of the inside (white tub outside, brown inside with a nasty rubber mat)! Ceiling creeks with every step of the upstairs tenant! The rooms also cost what the average RedRoof Inn cost back home.

The only positive thing about it I can say is the clerk and owner are both really nice, friendly ladies! The only business I have been in for the last 2 days that speak English! They in fact are so far the only ones in the Catskills Mountains that have been friendly and welcoming to an out of stater!

Verified Hotel Guest

Positive: The lady behind the counter readily changed our room. Negative: Very dirty. Pace looked very lived in. Changed rooms because the first room had a very noticeable smell plof pot. The second room, I saw roaches and hair everywhere. Was afraid to sleep under the covers or take shoes off or touch anything. Very dirty Negative: ""

Aaron Brown

Ya know, I'm not even going to leave a bad review. The lady working the desk (I forget her name) was quite nice. She could work at a Four Seasons or a Hilton and do very well, but that's not her lot in life. She is in charge of a once-decent motel which has been trashed by uncaring and uncivilized guests. Like the Whack-a-mole carnival game, maintaining decent rooms is a struggle when people are actively destroying them.

If you cannot tell by this motel's location in Monticello—or its battered sign, the low price, or the crowd wandering the city streets—that this is not going to be a relaxing getaway, then bless your heart.

If there were any insects in the room, this would have been my worst stay in a hotel. But there were none! Other benefits include hot water, a functional heater, a dry floor, and a locking door.

The first (non-smoking) room offered smelled strongly of smoke. The nice lady at the desk gave me a different room which smelled only faintly of cigarettes.

As the pictures show, you may be graced with modern art above your head as you fall asleep. Perhaps your bathroom door will no longer slide on wheels or a track, and you will have to pick it up and place it down. If you get a room with the heater up at the ceiling (an odd place indeed), you can expect warped ceiling tiles. Don't expect clothes hangers: they've all been stolen last year. The furniture will be assembled with as many pieces as they have left, and may even be decorated with a carbon monoxide alarm which couldn't hang on the wall because it doesn't match the mount. If your room is like mine, you will not need a blacklight to know to not touch the walls.

I hung the curtain back up for them, with all of the hooks, so that I could take a break from gazing at the lovely alley. The bed was really low in the middle, but the springs held strong on the perimeter of the bed. The sheets were stained and covers were burned, but both were clean and neither smelled of cigarettes. If your room is missing a security door chain like mine, make sure you bring your own "personal safety instrument" to keep at your bedside. In fact, I recommend bringing any belongings inside to preclude theft.

I pretty much expected what I got at the Inn at Monticello, because of the proximity to the big city. You will be out of the rain, out of the cold, with a barrier between you and any animals outside. These are the bare essentials and the foundation upon which the Inn may one day be metaphorically and partially literally rebuilt.

It all starts with people acting right and the staff I met were all courteous and honest.

Alexandre Contreras

Rooms are very old and dirty. The motel and the neighborhood are extremely sketchy and unsafe. I would not recommend staying here.