Residence Inn Pasadena Arcadia - Arcadia, California

Shelby K

Me and my family stayed here for a week. It’s pretty basic but not a bad stay. ||Room: |Room is average size for a suite hotel but everything was clean especially the dishes and cups. The room and bathroom itself is a bit outdated but decent. Had to work during this trip and the WiFi was fast, surprisingly. ||Parking: |Lots of parking available for the time we went but there is seldom handicap stalls. ||Breakfast: |Very basic breakfast, but pretty good since it’s complimentary.||Pool: |My daughter complained that the pool was dirty like it hasn’t been cleaned. There were leaves and bugs floating around like they lived there. ||Laundry: |The laundry machines are $3 a wash/dry and only takes quarters. There’s no coin machine so if you need coins you’ll have to ask the front desk to change. ||Experience: |There was some construction happening during our stay but we didn’t mind since there was clear communication of notice on our door so we knew what to expect. The housekeepers were also really helpful in assisting us getting more towels and sheets that we needed.

Daisy H.

3/5

The location is good, within walking distance of some nice restaurants.
The walls are thin, but guests are generally quiet.
The bed is old and too sinky.
Breakfast service is understaffed, a lot of the food ran out, and it wasn't refilled quickly enough. People were left waiting in front of the empty trays like vultures.
The floor has several large stains. In general the hygiene is not good.
The shower room is very tiny, barely fitting a toilet and a tub.
The front desk staff are helpful and friendly.

Nagandi Mýflugur

-2 stars for the terrible mattress. It sinks worse than the Titanic. We slept poorly here.
-0.5 stars for moldy smelling room with dirty carpets. Clean the air vents and carpets please.
-0.5 stars for not cleaning the room during a three day stay.

Things to look forward to:
-Check in staff have a great attitude.
-Free breakfast (eggs are cooked with bacon grease though ick)
-Spacious
-Nice grounds with a basketball court, pool, and laundry room.
-Not too noisy. (Unless someone is in front of your door.)
-Full size oven, microwave, fridge, and dishwasher. Pretty neat to have!
-Multiple desks for working remotely with your family.

D H

キッチン付きの部屋で、二階建ての建物に一棟当たり4部屋です。プールやBBQスペースがあり、子連れのファミリーで賑わっていました。部屋が2階だと荷物を運ぶのがちょっと大変です。朝食はそこそこ充実していましたが、自分で焼くワッフルが平日はありませんでした。また、wifiの携帯での接続が機種によって難しい場合があるらしく、フロントで聞いたらすごく冷たい対応でした。クルマで行くしかないロケーションですが、駐車料金が一泊当たり15ドルかかります。

Zack Kline

If you’re looking to pay Marriott pricing for the Motel 6 experience, complete with filthy and run down rooms, this is the hotel for you.

There were stains in the room, lots of them, in various places. There were stains on the curtains, light fixture to the left of the bed, bathroom door and trim around the window. I'm not talking about some small blemishes either, they were large and various colors on each area listed. The next issue came with the door used to enter and leave our room. It was too short, and even with a door sweep at the bottom, there was a gap between the door frame and the door that a large amount of light shined through (as well as bugs could enter, or someone place their fingers under). Not only does this make for an early wake up call as the sun shines in, but it also shows a security risk as well as cleanliness issue when any bug could come and go from the outside (not to mention poor energy efficiency as the AC would run and literally go out the door. Going along with the door, the rubber flashing around the tiles at the entrance was broken in the corner. We used to live in LA, I realize the insulation in the buildings is poor. However, we previously stayed at the Courtyard a few blocks away and had no issues with sound. This Residence Inn however, because it seems to be residential properties converted into a hotel setup, every single sound could be heard from inside the room. Every person walking outside that was talking, every time someone went up and down the steps, every car that drove by the road that was right outside the unit could be heard from inside the room. When you're in the room trying to relax or sleep at the end of the day, the last thing you want to hear is literally every single noise possible; it wasn't an environment to relax and recuperate. Perhaps the biggest cleanliness/sanitary issue is the floors. They appeared clean, but as soon as you walk across them, when looking at the bottom of your feet you quickly see that your foot was dirty and covered in black dirt. At first we were confused, however we quickly discovered what it was after wiping our feet off with wipes after the initial discovery and our feet again turning dirty after walking across the floor. The room has clearly not been properly cleaned in some time. The last two issues stem from the bathroom, as previously stated though, there were stains on the bathroom door. The door itself was also chipped in the bottom left hand corner with paint peeling off of the door in the corner. Lastly we have the air vent in the bathroom too, it was completely covered with dust; it takes seconds to wipe this down, you can tell it's been months since anybody wiped it clean.

I tried reaching out to Marriott, their response was meager at best. The public deserves to know what they’re staying at before they arrive.

Erin Aitken

The room we stayed in was awesome! The staff was very accommodating after we had to leave a different residence inn due to a room that clearly had been smoked in and smelled terrible. Loved the breakfast. Kids even played in the pool.

Xinyu Yao

Seedy motel in a shady neighborhood with mold in the bathroom, and charges LA price. Homeless encampments right outside of the hotel driveway so the area is definitely not walkable. Very rude staff. Good luck to have the free breakfast, they are all gone within minutes and the treys are not refilled. Guests have to wait for more than 20 minutes, and complain multiple times before they can have the promised breakfast. Never come back again!

Brian Roberts

I had a good stay except for one incident. It was a guest that was staying there. In room 313 stolen my property and that why I left her name sandy but all employees were good